About

About

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For over 23 years, I’ve thrived in the ever-evolving landscape of IT. My career began in technical support and infrastructure, giving me a rock-solid understanding of the technological backbone that powers every organization. Over time, I transitioned into leadership roles, spending the last 6 years as an IT Manager. Here, I honed my servant leadership style, fostering collaboration and empowering teams to achieve their best.

However, my passion for IT extends beyond day-to-day operations. To stay ahead of the curve, I actively pursue continuous learning. This led me to delve into the ITIL 4 framework, with a focus on achieving the ITIL 4 Strategic Leader designation. My goal is to contribute to organizations where ITIL practices are a cornerstone, ensuring seamless service delivery and strategic alignment.

But my growth doesn’t stop there. Recently, I’ve embraced the world of DevOps. By learning technologies like Docker and Podman, and deploying open-source solutions in production, I’m gaining valuable insights into the agile development and deployment methodologies that are transforming the industry. My vision is to leverage these skills to seamlessly integrate development and operations, while ensuring strong governance through ITIL practices.

My commitment to learning doesn’t end there. Next on my horizon is acquiring AWS Cloud certification.

This Website: A Hub for IT Professionals

This website serves three primary purposes:

  • My Personal Knowledge Base: Throughout my career, I’ve accumulated a wealth of knowledge about ITIL practices and FOSS solutions. This website serves as my personal repository, allowing me to document lessons learned, test configurations, and track best practices.
  • Demystifying FOSS: I believe open-source software presents a powerful and cost-effective option for many IT needs. This platform aims to empower others by providing practical guides, tutorials, and reviews of FOSS solutions that align with ITIL principles.
  • Showcasing My Skills: Ultimately, this website reflects my passion for IT and my dedication to continuous learning. By exploring the content here, you’ll gain insights into my approach to ITIL implementation, DevOps integration, and FOSS deployment.

What You’ll Find:

  • ITIL-Aligned Solutions: Discover practical guides for implementing FOSS solutions that streamline service delivery and support ITIL best practices.
  • FOSS Reviews & Tutorials: Deep dive into detailed reviews and step-by-step tutorials for implementing various FOSS tools in your environment.
  • DevOps Insights: Explore how I bridge the gap between ITIL governance and agile DevOps methodologies.

Overall, this website is a reflection of my journey and a resource for others on theirs.